أخصائى صارفات الية ونقاط بيع

Waleed Fawzy Sayed
Operations Support
ATM Specialist

E-Payment Center
Egypt Post

Personal Information

Name: Waleed Fawzy Sayed
Mobile: +(20)(010)153626
Home :(02)22986779
Address: 9 El wakkad st ., Abbasyea , Cairo, Egypt
E-mail : waleedfawzy@egyptpost.org
Web Company: www.egyptpost.org
Military Service: Free Final
Nationality: Egyptian
Marital Status: Married
Place of birth: Cairo
Date of Birth: 5thJuly1978
Web Per : www.rsalasoft.com

Career Objective

I understand that success in any task in the workplace requires responsibility, inspiration and cooperation, and I work hard to achieve this. In my work I place a lot of attention on Safety, Accuracy, Efficiency, Honesty, Completeness, and Creativity.

Languages

Language Reading Writing Speaking
English Good Good Good
Arabic Mother Tongue

Certificates

ICDL certified
MCSA Certified Diploma
KNWD certified Diploma
AIX 5L Basics Certified From IBM
Photo Shop

Experience

1- Monitoring and Analysis problems (100 ATM)
2- Monitoring and Analysis problems (120 POS)
3- Card management and customer accounts
4- Operation Transaction Application Financial
Counter Accounting
Giro Nil Cash Transfer
Net Banking Account
5- Working as Customer service Engineer
6- Help Desk for Service Center
7- Working as Monitoring ATM - POS lines and Support (WAN / LAN)
8- Working as Support S2System {OPEN/2 Switch}
Command and control
Help Desk application
9- Print PIN Mailer and prepare access file if it is needed
10- Following up ATMs’ replenishments, printing counters with (cash & balance report) and printing ATM’s transactions from last End Of Day to the replenishments time with
(OPEN2_All Tarns by ATM_ device)
11- Installing software and configuring points of sale.
12- Installing software and configuring ATMs. Diebold, Wincor, NCR
13- Following up ATMs’ software and hardware. malfunctions
14- Following up P.O.S software and hardware malfunctions.
15- Create P.O.S Users.
16- Run Crystal Reports
17- Training Branch 255
(System Application Use / Maintenance, Use ATM, POS / follow-up Services)

Technical Skills

Operating System
Microsoft® windows XP Professional
Microsoft® windows Vista Professional
Microsoft® Office 2003 - 2007 Professional
Unix system AIX 5L Professional

Database system

Oracle application operation Professional
DB 2 IBM application Professional
My Sql Server Professional

Network

Microsoft® windows Server 2003 administrator Professional
Remote Control In server Professional
support Network WAN , LAN Professional
Internet operations Professional

Application System

(CMS) Card Management system used Oracle Financial Professional
TietoEnator ( Trainmaster RTPS Workplace) Professional
Open 2 Command & control using Professional
Open 2 Help desk using DB2 Professional
Open 2 Configuration Professional
Edit package Visa & created Card Professional
Pain miller Professional
Application Management system suite pos Professional
Application Giro Nil Services collection bills Professional
Application Admin System E-learning Professional

Systems

CRM Professional
E-Learning Management Professional
Site management Professional
Oracle E-Business R 12 (Financial , HRMS ) Average

Other Skills

Ability to learn new tasks faster
Ability to work under stress
Ability to work with teamwork.
Excellent of Communication Skills

Conferences
• Recipient of (Factor ideal) 2008
Sector develop technology infrastructure services – Egypt post
• Supervision Services Payment
World Fair (Cairo ICT) 2007 / 2008 / 2009 / 2010
• Supervision Services Payment
World Fair (Telecom Africa) 2008
• Supervision Services Payment
Second World Conference e-technology Post Tech 2008
Participate in all conferences
.Prepare plan technical operation (company AL MISBAR L.C.C) SERVICES ATM
Supervision E-learning

Friends Forum Egypt Post
www.egyptpostfriend.alafdal.net
www.egypost.net
www.arapost.com
www.boracle.com
www.facebook.com/elgaafary

Project Manager Company IT
www.rsalasoft.com

Company Location
Project E-Payment Center
( Company IBM , Egypt Post , Ministry of Communications )

The inquiry

Customer Service 0225804913 – 15 – 16